Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, register a domain, or contact us for support.
Personal Information
- Name and contact information (email, phone, address)
- Account credentials and preferences
- Payment and billing information
- Domain registration details
- Website content and database credentials (for hosting)
Usage Information
- Website usage and interaction data
- Device information and IP addresses
- Cookies and similar tracking technologies
- Log files and analytics data
- Server access logs and error logs
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services:
- Process domain registrations, renewals, and hosting setups
- Provide customer support and technical assistance
- Send important service updates and notifications
- Process payments and prevent fraud
- Improve our website and services
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Service Providers: We may share information with trusted third parties who assist us in operating our website and conducting our business
- Legal Requirements: We may disclose information when required by law or to protect our rights and safety
- Business Transfers: In the event of a merger or acquisition, your information may be transferred as part of the business assets
- Consent: We may share information with your explicit consent
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures Include:
- SSL encryption for data transmission
- Secure servers and databases with regular malware scanning
- Regular security audits and updates
- Access controls and authentication
- Employee training on data protection
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.
Note: Disabling cookies may affect the functionality of our website and services.
6. Your Rights
You have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data (including website files)
- Opt-out: Unsubscribe from marketing communications
7. Data Retention
We retain data only as long as required to fulfil the purpose for which it was collected, or as required by applicable law. The schedule below reflects the actual retention periods enforced by our systems.
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & profile data | Duration of account + 30 days after verified deletion request | Contract performance |
| Orders & invoices | 7 years from transaction date | Legal obligation (Indian IT Act / GST) |
| Domain & hosting records | 1 year after service expiry, then purged | Legitimate interest (dispute resolution) |
| Admin audit logs | 90 days (automatic TTL expiry) | Security & fraud prevention |
| Authentication session tokens | 30 minutes (auto-expired) | Security |
| Server & application logs | 30 days, then rotated | Security & debugging |
| Payment gateway data | Held by Razorpay per their policy; our records 7 years | Legal obligation |
To request early deletion of your account data, visit our Data Deletion page or email support@anutech.in. Financial and legal records cannot be deleted before their mandatory retention period expires.
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Anutech Digital Private Limited
Email: support@anutech.in
Phone: +91-777-888-9674
Address: B9-54, Rohini, Sector-5, Delhi, India